POLICIES

CONDITION

All garments that can be washed, have been. Those that cannot have been thoroughly steamed. Since most vintage garments have been previously worn or used there will inevitably be some wear on all pieces. We will always do our best to note the general condition and point out any noticeable flaws. Sometimes photos do not relay the detail of flaws, so please read the description as well. 

 

SHIPPING & DELIVERY

Items are shipped between 1-5 business days of purchase. All domestic orders are shipped through USPS with tracking information. International shipments are shipped through USPS and only including full-transit tracking information if shipped Priority Mail. Please note, First Class International Shipments only include partial tracking.

Shipping rates vary per item and have been calculated by weight with the United States Postal Service's listed rates. Shipping options are shown in checkout.

Free INSTORE PICK UP is available for all orders. Please email us if the item is not available to pick up at your preferred location. We can deliver it to the preferred shop for pick up. 

 

RETURN POLICY

Items purchased IN-STORE are FINAL SALE.

Items purchased ONLINE are eligible for STORE CREDIT or EXCHANGE only and must be shipped to us within 30 days of delivery. Item/s must be returned unworn, unwashed, and unaltered with tags on.

MASKS are sold as FINAL SALE

Please notify us prior to shipping back a return so we can expect the package and provide you with the correct return address. Store credit will be issued for the amount of the item excluding shipping costs and will be issued in the form of a digital gift card to use instore or online.

Please thoroughly read all of the shop policies and listing descriptions before purchase. Contact us anytime with questions or concerns.

 

CANCELLATIONS

We can process an order cancellation prior to shipment only. Please notify us immediately if you are wanting to cancel your order. 

 

DISCLOSURE

Vaux Vintage is not responsible for lost or stolen packages, so if you would like to purchase insurance please let us know so we can send you an invoice for the additional fee. By placing an order with Vaux Vintage, you are responsible for all shipping fees, all applicable customs and import fees, and return shipping to Vaux Vintage in the case of a return or exchange. This also applies to any deliveries refused or uncollected by you at time of delivery.